Coronavirus (COVID-19) Health & Safety Measures – Salon Reopening


Firstly, we wanted to say a massive thank you for supporting us through this. Your commitment and messages of thanks have enabled us to progress with confidence to ensure we continue to be here for our valued clients. The salon may have been closed temporarily, but we’ve been busy behind the scenes preparing the for the reopening.

Your safety is paramount to us and we are sure you will agree that due to current circumstances with regards to COVID-19, we need to operate with enhanced procedures to minimise risks to clients and team members.

We will be implementing a new layout with more space between work stations, advanced cleaning procedures of the salon and equipment, PPE and hygiene protocols for the salon team and clients and special measures to help protect us all.

We will therefore ask you to agree to abide by the following steps for your safety and the safety of others:

You must adhere to social distancing, except for 1 to 1 styling
You must attend the appointment on your own (no children, family, friends or pets)
Markings on the floor show client no-go areas, you must not enter these
No beverages will be served but you can bring your own
No Newspapers or Magazines will be available
On entering the salon you must stop at the STOP Wait Here sign
You will be given a non-touch Temperature Test. If you have a high temperature or you are not feeling well, you will be asked not to enter the salon and will need to rebook for another day
You will be asked to sanitise your hands, hang your own coat on the rail and be issued with PPE including a fresh gown, a disposable mask and shoe covers which you must wear throughout your visit
You must also confirm that you do not have any COVID-19 symptoms and feel well

You will be sent this information to agree and send back prior to your visit.

We look forward to seeing you and thank you for your compliance and understanding.

Reopening Date and Appointments

We are currently aiming to reopen from early July and are awaiting confirmation from the government. We will contact you to make appointments as soon as we know we can go ahead.

We continue to offer advice online and by phone 020 7405 7797

We look forward to serving you again soon x

The Team at Frankie Cochrane x